When your production line is down we know every second counts. So getting the right part to you quickly and efficiently is our priority.
When a critical component failed on a car manufacturers production line they got straight in contact with the manufacturer Tamagawa Seiki who quoted a 8 week lead time to get the part to them.
Next they searched the internet to try and find a stockholder of the component and found our extensive Tamagawa Product Stock List and found the resolver they needed was actually held in stock, they called us straight away.
It was a breezy Sunday morning in Sussex when the call came in. We confirmed that we did have the resolver they needed in stock and got to work arranging one of our trusted couriers to collect the part and hand deliver it the same day to their plant.